Privacy Policy

1. Who We Are

Find My PAN is an online service platform that helps users with PAN-related information, such as PAN search guidance, PAN PDF download guidance and other basic document help.

We are an independent service provider and are not directly affiliated with the Income Tax Department, NSDL, UTIITSL, UIDAI or any other government department.

2. Information We Collect

Depending on how you use our website, we may collect the following types of information:

• Basic Contact Details – Name, mobile number, email ID (when you submit the contact form or request support).
• Service-related Details – Information you voluntarily provide such as PAN, Aadhaar (masked/partial where possible), date of birth, or other document details for helping you.
• Technical Data – IP address, browser type, device type, pages visited, time spent etc., collected through standard web server logs or analytics tools.

We always try to keep the information we collect to the minimum required to serve you better.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and improve our PAN-related guidance and services.
• To respond to your queries and support requests.
• To send important updates or information related to your request.
• To maintain website security, prevent misuse and monitor website performance.

4. Cookies & Tracking Technologies

Our website may use basic cookies or similar technologies to:

• Maintain user sessions and preferences.
• Understand website traffic and user behaviour (for example, using analytics tools).

You can usually manage or disable cookies through your browser settings, but some features of the website may not work properly if cookies are disabled.

5. Data Sharing & Third Parties

We do not sell your personal data to any third-party for marketing purposes.

We may share limited information in the following situations:

• When required by law, court order or government authority.
• With trusted service providers (for example, hosting providers, email/SMS services) who help us run this website, under confidentiality obligations.

In many cases, you may be redirected from our website to official government portals (like Income Tax e-filing, NSDL, UTIITSL etc.). Data you enter on those official websites is governed by their own privacy policies, not ours.

6. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Never share OTP, full passwords or highly sensitive banking details with anyone, including us.

7. Data Retention

We keep your information only for as long as necessary to fulfil the purposes mentioned in this policy or as required by law.

If you wish to request deletion of your personal information stored with us (where possible), you can contact us using the details given below.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal limitations).

To exercise these rights, please contact us using the contact information given in the “Contact Us” section.

9. Third-Party Links

Our website may contain links to external websites (for example, government portals or other service websites).

We are not responsible for the content, privacy practices or policies of those third-party websites. Please review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

Last Updated: 11-01-2026

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Helpline:
+91-7577070217

Email:
[email protected]

This Privacy Policy is for general informational purposes only and does not constitute legal advice. For any legal compliance questions, please consult a qualified legal professional.